Privacy policy

Last updated on April 1, 2026

Welcome to Ghost Social’s Privacy Policy - it explains how we collect, use, protect, and share your information when you use our Website and Platform. Please read it alongside our Terms of Service.

Ghost Social (“Ghost Social,” “we,” “us,” or “our”) is committed to protecting your privacy and creating a safe experience for all Users.

1. Consent
By using Ghost Social, you consent to the collection, use, and sharing of your information as described here. You may withdraw consent at any time where permitted by law by limiting use of the Platform or contacting us.

2. Who We Are
Ghost Social is the data controller responsible for your information. Questions may be sent to privacy@ghostsocial.ai.

3. Information We Collect

We collect personal information only after you provide clear, affirmative consent. Participation in Ghost is always opt-in. No user is enrolled or profiled by default.
3.1 Information You Provide

  • Basic info: Name, email, location, social media profiles

  • Profile details: Professional, demographic, and preference data

  • Conversations: Messages and content shared with Ghost or other Users

  • Account credentials: Login and authentication details

  • Feedback: Support requests or survey responses

Users are instructed not to provide sensitive personal information, including but not limited to Social Security numbers, financial account information, or protected health information. Ghost does not require or intentionally collect such data.

3.2 Information We Generate

  • Usage data: Features used, time spent, and navigation patterns

  • Device data: IP, device type, browser, OS, identifiers

  • Log data: Sessions, clicks, entry/exit pages

  • AI interaction data: Chats, Talks, and Types with Ghost

3.3 Information From Third Parties

  • Linked accounts: Social media or professional networks (with permission)

  • Public sources: Information available online for verification

  • Other Users: Reports, flags, or feedback about you

  • Service providers: Partners that help operate the Platform

4. How We Use Information
We use your information to:

  • Create Accounts and Profiles

  • Facilitate Matches through the Matching Engine

  • Send Notifications, updates, and invitations

  • Improve features and algorithms

  • Prevent fraud, ensure safety, and enforce policies

  • Provide support and respond to questions

  • Comply with legal requirements

  • Send marketing content (with consent)

AI disclosure: Artificial intelligence is used to assist in understanding user input and recommending connections. No automated decisions produce legal or similarly significant effects.

For event-based experiences, your information is used strictly to facilitate introductions within that specific event. We retain your information to support the event and any continued use you explicitly opt into. We do not use your information beyond the original event unless you opt in to continued use. You may request deletion of your data at any time.

5. Sharing Information
5.1 With Other Users
Limited parts of your Profile may be shared with your Matches and community hosts.

5.2 With Service Providers
Trusted providers help us run the Platform, including:

  • Technology partners (e.g., OpenAI, Replit, Vapi, Pipedream)

  • Hosting providers (e.g., AWS, Google Cloud)

  • Analytics and communication vendors

  • Security vendors

We do not share personal data with third parties except as necessary to operate the service, and only under strict contractual and security obligations.

5.3 Legal Disclosures
We may disclose data to comply with law, protect rights or safety, investigate violations, or as part of a merger or acquisition.

6. Data Retention & Security
6.1 Retention

  • Active Accounts: Data kept while Account is active and up to 2 years after last activity

  • Deleted Accounts: Most data deleted within 30 days; some retained longer for legal or security purposes

  • Communications: Retained up to 2 years

  • Financial records: Retained as required by law

6.2 Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls based on least privilege, and secure data transfer protocols. If a breach occurs, we will notify affected Users within 72 hours where required.

7. Your Rights
Depending on your location, you may have the right to:

  • Access, correct, or delete your data

  • Restrict or object to processing

  • Request a copy of your data in portable format

  • Manage communication preferences

  • Delete your Account

You may opt out at any time and request deletion of your data by contacting privacy@ghostsocial.ai. We will process such requests promptly and may need to verify your identity before processing.

8. International Transfers
Your data may be processed outside your country, including in the U.S. We use safeguards such as Standard Contractual Clauses, adequacy decisions, and additional security measures.

9. Children’s Privacy
Ghost Social is for Users 18+. We do not knowingly collect information from minors. If discovered, we will delete it promptly.

10. State-Specific Rights
10.1 California (CCPA/CPRA)
Residents may request:

  • Access to collected data

  • Deletion of personal data

  • Correction of inaccuracies

  • Opt-out of data sharing (we do not sell data)

  • Limit use of sensitive data

We will not discriminate against Users who exercise these rights.

10.2 Other States
Other state laws may grant additional privacy rights. Contact us for details.

11. Changes to This Policy
We may update this Policy from time to time. If changes are significant, we will notify you and give 30 days’ notice before they take effect.

12. Contact Us
For questions, requests, or concerns: privacy@ghostsocial.ai

By using Ghost Social, you confirm you have read and understood this Privacy Policy.